What is the Lateral Maintenance Program?

It's not as complicated as it sounds. It might surprise you to know that the pipe that carries water from your curb to your house is on your property and is actually owned by you. Unfortunately, if something would happen to that line, (a leak or break, etc.) it would be your responsibility to repair it.

Under the Lateral Maintenance program if anything happens to your water service line, MCMA will make the repair at no additional cost to you.

It basically offers protection against the possibility of costly repair bills and covers any service line damages from the curb stop to the outside wall of your home or building.

Winter Precautions

Protecting Your Pipes When the Mercury Drops

Take steps now to prevent your home’s pipes from freezing. Pipes can freeze due to sudden drops in temperature, poor insulation, drafts (broken windows or doors) or thermostats set too low

Preventative Steps – What You Can Do Now

  • Insulate pipes in your home’s basement, crawl spaces and attic.
  • Seal leaks around pipes that allow cold air inside. Look for air leaks around electrical wiring, dryer vents, and pipes. Use caulk or insulation to keep the cold out.
  • Disconnect garden hoses. If possible, use an indoor valve to shut off the drain water from pipes leading to outside faucets.
  • If a freeze is expected, let warm water drip overnight, preferably from a faucet on an outside wall.
  • Open cabinet doors to allow heat to get to uninsulated pipes under sinks and to appliances near exterior walls.

If Your Pipes Freeze

  • If you turn on your faucets and nothing comes out, leave the faucets turned on and call a plumber.
  • Do not use electrical appliances in areas of standing water.
  • Never try to thaw a pipe with a torch or other open flame. It could cause a fire.
  • You may be able to thaw a frozen pipe with warm air from a hair dryer. Start by warming the pipe as close to the faucet as possible, working toward the coldest section of pipe.
  • If your water pipes have burst, turn off the water at the main shutoff valve in the house. Leave the water faucets turned on.

**Make sure EVERYONE in the family knows where the water shutoff valve is located in your home and how to open/close it.**


What If I Have A Leak?

If you have a soft, wet spot on your lawn or hear the sound of running water, you may have a leak in the service line to your house. Water soaks into the ground causing the soft spots. Close the main shut off valve inside your house. If the sound of running water continues, the outside service line could be leaking. Please call our office immediately at 717-248-0165 so that our service personnel may come out to inspect the line.

If it is determined that there is a leak on your service line, it would be your responsibility to repair it because it is on your property and is actually owned by you. Consider enrolling in our Lateral Maintenance Program to protect you in the event of a leak.

If you have a leak inside your home, we suggest you secure the assistance of a qualified plumbing professional.